GoHotelly

Grouse Mountain Resort Guest Services

Enjoy a 3.2-rated ski resort experience at Grouse Mountain Resort Guest Services in North Vancouver, BC. Features wheelchair accessibility, onsite bar, and easy payment options.

6400 Nancy Greene Way, North Vancouver, BC V7R 4K9, Canada View on map
6.4/10
Average Based on 44 recent guest reviews
Wheelchair accessible parking lot Wheelchair accessible restroom Bar onsite Restroom Getting tickets in advance recommended
What recent guests emphasize

Mixed experiences with helpful service and scenic outdoor activities

Visitors appreciate the attentive and knowledgeable staff as well as the variety of outdoor activities offered year-round. Clear weather enhances the stunning mountain views, while some practical tips and occasional technical issues are noted.

Guests often praise

  • Friendly, professional, and patient staff, especially in ski rentals and guest services.
  • Effective help with issues such as equipment fitting and ticketing challenges.
  • Prompt and attentive lost-and-found team that successfully retrieved a lost phone.
  • Variety of outdoor activities available in both winter and summer seasons.
  • Beautiful mountain views, highly appreciated on clear days.

Worth knowing

  • Advanced ticket purchase is recommended to avoid delays.
  • Some guests mention technical difficulties with passes, though staff are helpful in resolving them.
  • Accessibility features include wheelchair parking and restrooms.
  • Credit and debit cards are accepted for payments.
  • The Grouse Grind hiking trail is noted as very challenging and suited for experienced, active visitors.

Best for

  • Skiers and snowboarders looking for ski rentals and lessons with helpful staff.
  • Outdoor enthusiasts seeking mountain views and seasonal activities like tree canopy adventures.
  • Families with children interested in summer activities on the mountain.
  • Visitors preferring a location with accessible facilities and prompt guest support.
  • Active hikers prepared for a strenuous climb on challenging trails.
Compare booking partners

Open this hotel on the platform you trust.

GoHotelly doesn't process bookings — we open this property on each partner so you can compare live rates, cancellation rules and loyalty perks side by side.

Some links are affiliate — if you book, GoHotelly may earn a small commission at no extra cost to you. Read the full disclosure.

About this property

Welcome to Grouse Mountain Resort Guest Services

Grouse Mountain Resort Guest Services is a ski resort located at 6400 Nancy Greene Way in North Vancouver, BC. This property offers essential amenities such as an onsite bar and restrooms, alongside accessibility features including wheelchair accessible parking and restrooms to accommodate guests with mobility needs. Payment options include credit and debit cards, making transactions convenient for visitors. Planning ahead is advisable, as acquiring tickets in advance is recommended to ensure smooth entry.

The resort receives a mixed rating of 3.2 from 38 reviews, reflecting a range of guest experiences. Positive feedback often highlights the helpful and knowledgeable staff, particularly in ski rentals and services, where personalized attention and patience are appreciated. For example, several guests noted the professionalism of team members in adjusting ski equipment and resolving issues efficiently.

Visitors can enjoy scenic views and a variety of outdoor activities on the mountain, with options suited for both winter skiing and summer adventures like the canopy tree experience and challenging hikes. Family-friendly facilities and programs, such as ski lessons for children, are also available, meeting the needs of diverse groups including families and active outdoor enthusiasts.

The resort’s location in North Vancouver offers proximity to natural surroundings, ideal for visitors seeking recreational activities. Travelers should note there is no specified check-in or check-out time, and it is advisable to prepare accordingly when planning a visit.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Wheelchair accessible parking lot
Wheelchair accessible restroom
Bar onsite
Restroom
Getting tickets in advance recommended
Credit cards
Debit cards
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

NB
Nelda Brady Apr 14, 2026
10

Just want to give a shout out to Ollie and Brooklyn in Ski Rentals/Services. They were very helpful, professional and knowledgeable, and extremely patient as they adjusted my boots and bindings. I’m so glad I waited to see them, instead of receiving service at the sports store. Top notch service!

JW
James Wilson Mar 28, 2026
10

Helpful, kind, and direct. Thank you so much for helping me resolve my issue!

HC
Henry Chen Mar 24, 2026
10

Signed up kid for ski lesson, I didn’t go up there. My kid had fun though on the mountain runs.

JB
Jeff Brayton Feb 14, 2026
8.0

Place is near with some amazing views. Plan your trip out for a clear day!

AT
Angelica T. Jan 31, 2026
10

Lots of fun to do at the mountain. In summer too. They have the canopy tree adventure for kids which is an A+! Also the grouse grind recommended for people extremely active as it is very high!

LA
Lucy An Jan 12, 2026
10

I thought I lost my phone on the peak to peak chairlift when I got to the top and my pocket was wide open and phone was gone. When I told the chairlift operator about the situation, they were prompt with contacting their team and working on finding my phone. I was prepared to never see it again as I left the mountain. Shockingly, I was told my phone was found the next morning by someone on the team! I couldn’t believe my luck! Thank you Grouse Mountain crew!!

F
Flora Dec 31, 2025
10

Shout out to the staff at Grouse mountain who worked extra late hours to make sure everyone had a safe and enjoyable NYE while working through the celebrations. I had a technical issue with my annual pass and they found a solution for me right away and got me on the gondola without a fuss.

JS
Jeff Su Dec 27, 2025
10

溫哥華冬天的滑雪勝地 夏天的爬山勝地 纜車景色無敵!

Location & neighborhood

Where you'll find Grouse Mountain Resort Guest Services

People also viewed

Similar Ski Resorts in British Columbia

Hand-picked alternatives with a comparable feel, size and price band.

425 Rue Jacques-Cartier S, Saint-Jean-sur-Richelieu, QC J3B 4K6, Canada

Motel Montgolfière JP

Enjoy simple rooms with kitchenettes, free WiFi, and an outdoor pool at Motel Montgolfière JP, just minutes from Club De Golf Sai...

4.1 (114) View
127 Evangeline Beach Rd, North Grand Pré, NS B0P 1M0, Canada

The Breeze Motel

Stay at The Breeze Motel, a beachfront motel in North Grand Pré with free WiFi, parking, and beach access. Close to GrandPré Nat...

4.4 (197) View
100 White Hills Rd, Clarenville, NL A5A 2B3, Canada

White Hills Resort

Enjoy White Hills Resort in Clarenville, NL with ski school, lounge, café, free parking, onsite bar, and live performances. Rated...

4.3 (144) View
1119 Pacific Rim Hwy, Tofino, BC V0R 2Z0, Canada

Best Western Plus Tin Wis Resort

Relax at Best Western Plus Tin Wis Resort in Tofino, BC. Enjoy beachfront access, free WiFi, a gym, surf shop, and nearby Chester...

4.4 (1,403) View
430 Front St, Kaslo, BC V0G 1M0, Canada

Kaslo Hotel

4.4rated Kaslo Hotel offers classic rooms with free WiFi and balconies. Located on Kootenay Lake, near Kaslo Airport and local at...

4.4 (546) View
1056 Corbishley Ave, Penticton, BC V2A 8V3, Canada

Munson Mountain Estates

Stay at Munson Mountain Estates, a 4.9star hotel in Penticton, BC offering free WiFi, breakfast, parking, and kidfriendly rooms...

4.9 (88) View
12 York St, Toronto, ON M5J 0A9, Canada

Comfort Opulence Suites

Comfort Opulence Suites offers airconditioned rooms with kitchens, free WiFi, and parking. Located at 12 York St, near CN Tower ...

4.2 (23) View
9901 100 St, Grande Cache, AB T0E 0A6, Canada

Grande Cache Inn and Suites

Modest rooms with fireplaces and mountain views, free WiFi, parking, and a gym. Near Sulphur Gates Provincial Recreation Area and...

3.9 (330) View
645 Howe St, Vancouver, BC V6C 2Y9, Canada

Metropolitan Hotel Vancouver

Stay at Metropolitan Hotel Vancouver, rated 4.3 with 1282 reviews. LGBTQ+ friendly, near Stanley Park, Granville Island & Vancouve...

4.3 (1,282) View
186 Marys Point Rd, Harvey Bank, NB E4H 2N2, Canada

Mountainview Solitude Inn

Stay at Mountainview Solitude Inn in Harvey Bank, NB. Enjoy free WiFi, breakfast, and parking near top attractions like Hopewell ...

4.9 (72) View
Share your stay

Stayed at Grouse Mountain Resort Guest Services? Help the next traveler decide.

Short, honest notes are more useful than long ones. A few sentences about what worked, what surprised you, and who the hotel is best for will go a long way.

Your email is only used to verify the review — it won't be shown publicly.